Straight answers.
What we do, what it costs, how we use PriceLabs and how we report results. If your question is missing, ask us on a free call.
Service
What services are included?
Everything is in one monthly fee: extensive onboarding, three pricing checks a week in PriceLabs, a weekly update on each listing, a monthly report on the first Monday of the month, listing optimization, PriceLabs settings optimization, market research, and broader STR and operations advice.
You can also reach us Monday to Friday, 9 to 5 Eastern, with any short-term rental question.
Can I reach you between reports?
Yes. Our team is available Monday to Friday, 9 am to 5 pm Eastern, for anything your rentals need, not only pricing. Reach us however you like: email, text, WhatsApp or Slack. Your weekly updates and monthly reports come the same way.
How do you set my prices?
We use a hybrid method. PriceLabs runs the automated pricing. Three times a week, a revenue manager reviews your rates, minimum stays and rules by hand and adjusts what the software misses.
How often do you update my prices?
Three times a week. PriceLabs also updates rates automatically between our reviews.
What do you work on besides nightly rates?
We work on occupancy, nightly rates and pacing together. A high rate means little if the calendar sits empty, and a full calendar can hide rates that are too low.
Can you help me answer owner questions?
Yes. If you manage homes for owners, we help you explain pricing decisions and results to them.
Do you work with property managers?
Yes. We send owner-facing reports with your branding, and we help with owner pricing questions.
Yes, and larger portfolios too. Most of our clients have 1 to 10 listings, but we work with managers of 20, 50 or 100+ listings as well. Pricing above 10 listings is custom, so book a free call and we will talk it through.
Do you work outside the US?
Yes. We work with hosts in the US and internationally. Most of our clients are in the US today.
Pricing
How much does it cost?
A flat fee per listing per month: $300 for 1 listing, $250 a listing for 2 to 4, and $225 a listing for 5 to 10. For more than 10 listings, we quote your rate on the free analysis call.
There is a one-time onboarding fee equal to one month of service at your rate, billed with your first month. It includes a 1-hour strategy session. Pay annually and save 10%.
Is there a contract?
No long-term contract. We work month-to-month, and you can cancel anytime.
Why a flat fee and not a percentage?
So your bill stays the same when your revenue grows. We don't take a cut of your bookings.
You can plan your costs ahead, and a great month never raises what you pay us.
Do you promise a revenue number?
Revenue depends on things pricing can't control, like photos, reviews, cleaning, owner blocks and the market. So we don't promise a number.
Instead, we keep your risk low. We work month-to-month. The analysis call is free, and you can cancel anytime. Every result we report is shown against your market, so you can judge our work for yourself.
PriceLabs
Do I need PriceLabs?
Yes. We work inside your PriceLabs account, so we need access to it. Enrich is a PriceLabs Preferred Expert.
Why not just use PriceLabs on its own?
PriceLabs automates the math. It does not plan your strategy. Someone still has to choose the minimum rates, stay rules and customizations, and check them as the market moves.
That is the work we do.
Do I keep control of my pricing?
Yes. The PriceLabs account stays yours, with your data. In the strategy session we agree on goals, minimum rates and rules for each home. We only change what you have approved.
Results and reporting
What is in the monthly report?
Pacing, occupancy, average daily rate (ADR), revenue per available night (RevPAR) and comparisons with your market.
If you manage for owners, you also get an owner-facing version with your branding.
What does 1.37× market occupancy mean?
It is the PriceLabs market penetration index. It compares a listing's occupancy with the occupancy of similar listings nearby over the same period. 1.00× means the same as the market.
A listing at 1.37× booked 37% more of its available nights than similar listings in its market. We track it alongside revenue because beating last year is easy when the whole market is up.
Getting started
How do I get started?
Book a free revenue analysis. We study your listings and market before a 30-minute call, then walk you through what we found.
If you decide to go ahead, onboarding is complete within 24 hours (business days).
Still have a question?
Book a free analysis. We study your listings and market first, then answer everything on the call.